Privacy Policy

Effective Date: March 24, 2026

1. Introduction

Jackwin Legal, PLLC (“Jackwin Legal,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.jackwinlegal.com (the “Site”), communicate with us via email, phone, SMS/text messaging, or otherwise interact with our services. By using our Site or services, you consent to the practices described in this policy.

2. Information We Collect

A. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and mailing address.
  • Case-Related Information: Details about your legal matter that you share through consultation forms, emails, phone calls, or in-person meetings.
  • Payment Information: Billing details necessary to process payments for legal services.
  • Communications: Records of correspondence between you and our firm, including emails, text messages, and call logs.

B. Information Collected Automatically

  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather analytics data.

C. Information from Third Parties

We may receive information about you from third-party sources such as legal databases, public records, referral partners, and marketing platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage legal services
  • To communicate with you regarding your case, appointments, and legal updates
  • To process payments and manage billing
  • To improve our website and user experience
  • To comply with legal obligations and regulatory requirements
  • To send informational and promotional communications (with your consent)
  • To respond to inquiries and provide customer support

4. SMS / Text Messaging

Jackwin Legal may use SMS/text messaging to communicate with clients and prospective clients regarding case updates, appointment reminders, and other relevant information.

  • Opt-In: By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Jackwin Legal.
  • Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us.
  • Message Frequency: Message frequency may vary depending on the nature of your legal matter and communications preferences.
  • Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
  • No Mobile Information Sharing: We do not share your mobile phone number or SMS consent data with third parties for marketing or promotional purposes.

5. Sharing of Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist in operating our website, managing communications, processing payments, or providing legal support services.
  • Legal Obligations: We may disclose information if required by law, subpoena, court order, or other governmental authority, or as necessary to protect the rights, property, or safety of Jackwin Legal, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or transfer of all or part of our business, your information may be transferred as part of that transaction, subject to confidentiality protections.
  • With Your Consent: We may share information with third parties when we have your explicit consent to do so.

6. Confidentiality and Attorney-Client Privilege

Communications you send to Jackwin Legal through the Site, email, or SMS may not be protected by attorney-client privilege unless and until an attorney-client relationship is formally established. Do not send confidential or sensitive information until such a relationship has been confirmed by the firm in writing.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Your Privacy Rights

As a resident of the United States, you may have certain rights regarding your personal information, depending on applicable state laws. These rights may include:

  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data
  • The right to opt out of the sale or sharing of personal data
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided below.

11. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jackwin Legal, PLLC
2030 S. Douglas Road, Suite 214
Coral Gables, Florida 33134
Phone: 786-360-4968
Email: ejackwin@jackwinlegal.com